FAQs

What payment methods do you accept?

  • For Private Lessons, payment methods include credit, debit, Apple Pay or Google Pay.

  • For our Day School Program the preferred method is via Zelle, and credit card is also available with a 3% fee.

Are there any payment plans?

High quality training is an investment that all dogs deserve! But, more expensive isn’t always better, and we’re happy to help guide you to what makes the most sense for you and your dog.

All of our training services require payment prior to the start of training, and dates further out require deposit.

If budget is a concern, do let us know and we can discuss the appropriateness of alternate training options or timing of spreading out payments.

What is your refund policy?

Product: All sales are final.

Services: All deposits are non-refundable.

What is your appointment cancellation policy?

All appointments have a 24-hour cancellation policy. All appointments will receive automated confirmations and multiple reminders, and there are various options to reschedule if needed. Please review our appointments page for more details.